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Do you know who to call if your Ford is in an accident?

At Ford, we go further to keep you as safe as possible in your vehicle. In fact, all our cars are designed with driver and passenger safety in mind. But, if an accident does happen, do you know what steps to follow to ensure that your Ford gets properly repaired? For instance, does your insurance cover you for genuine Ford parts? Or that by using a Ford Certified National Body Shop to make the repairs, your warranty remains valid? If you’re not sure, then download the Ford Collision Repair brochure, and arm yourself with all the info you need to get your car properly and professionally repaired.

Ford’s National Body Shop Network

In order to retain the integrity of your vehicle after it has been involved in an accident, Ford customers have access to a network of Approved Body Repairers.

These professional Repair Centres offer a number of services that will take away the uncertainty, worry and inconvenience that follows an accident.

For further information contact your nearest Ford Dealer, Ford Approved Body Repair Centre or the Ford Customer Care Line on 0860 011022.

Click here for a list of Ford Approved Body Repair Centres.

National Body Shop Network
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Body Repair Centre Services

Ford Approved Body Repair Centres offer the following services:

• A detailed computerised repair cost estimate
• Customer courtesy services
• Assistance with insurance company claim procedures
• Quality repairs conducted by Ford South Africa trained Body and Paint technicians to global Ford standards
• Ongoing feedback to the Customer on the repair progress of the vehicle
• Repairs conducted using the latest equipment and repair technologies
• Quality checks to ensure that the vehicle is returned to you as close as possible to its original condition

By using Ford’s network of Approved Body Repair Centres, Ford Customers will receive paint, body and craftsmanship guarantees. This will insure that the vehicle’s warranty and maintenance plans remain intact.

Body Equipment Mounting Manuals

These manuals have been issued to meet the requirements of Vehicle Converters by providing a description of vehicle systems along with technical advice.

Adhering to guidelines contained within the Body Equipment Mounting Manuals (BEMM) will help ensure the vehicle complies with appropriate standards and will perform correctly and safely. In addition, the guides will significantly limit the risks of Mechanical/Electrical and/or structural failure,component unreliability or vehicle instability.

Body Equipment Mounting Manuals are available for the following models:

• Ranger 2012
• Transit 2014
• Transit Custom 2013

Click here to download: www.etis.ford.com/BEMM
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